1. What will I get out of working with you?
- First and foremost, I think of our collaboration as a return on investment for you. Yes, you pay me to help you gain practical skills and insights BUT you have to get value out of it otherwise what’s the point.
- By helping you refine specific management skills, we also help you improve your performance leading to measurable progress in your operating style and the companies’ bottom-line results.
2. What sets you apart from other companies with similar services?
- I have extensive business experience and a successful business track record in the fuel retail industry.
- I understand the challenges new managers face. I have been there.
- I have specific skills to bring to the table and I care about quality work
My desire to help new managers extends beyond just getting paid.
- I don’t just talk. I am serious about producing measurable results.
- I can contribute many valuable insights that will help you make better decisions and avoid potential losses.
- I am serious about adding value to every session we work together.
- I will help you set realistic goals.
3. How do we get the process started?
- The process begins with our first meeting. We will assess if our company is good for you during the session. Once you’ve reviewed and accepted the proposed roadmap and timelines to achieve your specific goals, we get to work.
4. Can I hire you directly or do I work through my company?
- Your company can hire me to assist you and pay for my services.
- You can hire me yourself and pay me directly if you prefer to work with me independently.
5. Will we work together in person or online?
- I prefer in-person in your work environment. You get instant guidance and feedback on the spot as you do your work. On-the-spot guidance is essential, efficient, and effective during the skills transfer process because.
- The process helps us identify and eliminate uncertainties and guesswork as and when they happen.
- Skills transfer requires quite a bit of preparation and hands-on work.
- You will get frequent feedback and encouragement from me.
The option to work online is also possible depending on circumstances such as:
- Your company hires me and prefers online collaboration exclusively.
- You want to keep our collaboration confidential,
- You have not yet transitioned into management.
6. How long will it take?
- This depends entirely on your objectives, current experience and ability to uptake new learnings and insights.
- Think 1-6 months.
I have never been good with long winded, round about approaches. I like getting to the heart of the matter with most things. This means from the start we tackle specific skills to help you focus on key aspects that have the biggest business impacts.
7. How do you justify the cost and what do I get?
- I view my work as a return on investment. My view is that the value I bring to the table must far outweigh what you’re paying me.
- The many benefits will speak for themselves as your management journey progresses and then matures.
8. Do you take calls or messages between sessions?
- Yes, I do, calls, messages, and emails.
- I’m here to support you. I welcome any questions, queries, and concerns.
- My operating hours are designed to provide flexible access especially to those who work in the 24/7/365 industry. This is just one of the many ways I aim to level the playing field.
9. How will I know if I am making progress or not?
- Constant feedback and encouragement will be given throughout.
- We will also do a weekly | Monthly | and end of program review.
10. Can you guarantee that I will improve?
- Nett positive results depend on you cultivating the right business mindset as well as your commitment and ability to step up to the plate.
- I will always challenge and encourage you to do your best work but only you can take advantage of the learnings and insights and then uniquely mould them into your success story.
11. What if I want to cancel the contract before the end date? And do I have to pay the remainder of the fee for services not yet rendered?
- No reason for cancellation is needed. You can notify us through email, message, or call.
- No further fees will be payable to us.
- You pay only for services we have already rendered.